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Customer Relationship Management Intern

28800 Ida St Valley Nebraska 68064-8016



Why Valmont


Welcome to Valmont, where a world of opportunity awaits. When you join our team, you become part of a passionate group dedicated to changing lives and conserving resources around the globe. We want problem solvers who roll up their sleeves to foster progress and innovation for all people. At Valmont, we provide infrastructure, irrigation, tubing and coatings to the world. We strengthen cities. We nourish croplands. We design, manufacture and coat. Our products and services make a difference. Join us, and BUILD YOUR WORLD.




A Brief Summary of This Position:


Valmont is currently seeking a highly motivated and talented individual for the Customer Relationship Management Internship in the Engineered Support Structures division. We are looking for a driven individual that will quickly learn how to coordinate between Valmont and our customers in requests for quotations, accepting and processing orders, computing accurate prices, negotiating price and delivery of orders, and handling all quote and order related issues for our customers.


Valmont's internship program mission is to provide a hands-on learning experience through project work, leadership development, job shadowing and interaction with senior leadership.


Essential Functions:



  • Prioritize quote requests and needs to provide the best possible experience for our customers while balancing business resources

  • Establish and manage all cost and schedule information

  • Develop schedules to meet the needs of both the front end resourcing needs, ie. Engineering and drafting, and the needs of the manufacturing facilities

  • Manage the quote process for all assigned customer accounts including the initial review and summarization through follow up activities

  • Review, summarize and enter all non-engineering items from customer specifications to build an appropriate cost file and merge with engineering design files to produce the final quotation while meeting assigned margin levels as determined by division goals

  • Verify customer purchase orders received against quote documents, confirm order specifics with build site(s), enter and schedule orders and compile weekly customer status updates for all front end milestones

  • Coordinate credit memo requirements on all assigned customers and their current orders, including resolution of pricing related debits/payments deductions as they are presented by Credit/Accounts Receivable departments, when needed

  • Promptly and accurately communicate all quote and order schedule information to all internal and external customers

  • Maintain a cooperative attitude in dealing with all departments of the company as a team player and a primary customer contact


Required Qualifications of Every Candidate (Education, Experience, Knowledge, Skills and Abilities):



  • Associates degree or pursuing a Bachelor's degree

  • Sophomore, Junior, or Senior standing

  • One year of experience in a customer service, retail, sales, or telemarketing position, or other applicable experience

  • Demonstrated strong interpersonal, verbal; and written communication skills

  • Demonstrated ability to use independent judgment and discretion

  • Demonstrated ability to keep a positive, professional attitude in a high volume, fast-paced environment subject to specific deadlines which must be met

  • Possess advanced problem solving skills, with attention to detail and an analytical orientation

  • A strong working knowledge of Microsoft Excel, Word, and Outlook

  • Self-starter with excellent organizational skills in planning and organizing to handle multiple tasks concurrently


Benefits:



  • Great opportunity to gain career related course work experience from an industry leader

  • Paid Internship - Valmont values you

  • Potential development into a regular full-time position

  • Flexible full-time day shift hours during the summer

  • A thriving culture in a growing business

  • Interactive group activities with intern peers


Working Environment and Physical Efforts:


Work is typically performed in an office setting. The incumbent is regularly required to sit for extended periods of time, as well as talk and listen on the phone and in personal conversations or meetings. Environment is fast paced and demanding most of the time. No travel requirements for this position. The employee frequently is required to use hands to finger, handle, or feel and reach with hands and arms while working in the office with various files and forms and while working on the computer. The employee is occasionally required to move about the office. Incumbent must utilize proper ergonomic safeguards such as monitor height and positions, keyboard location and height and proper wrists rests. The employee must occasionally lift and/or move up to 15 pounds in working with large files, binders, and computer equipment. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, and depth perception.


Valmont does not discriminate against any employee or applicant in employment opportunities or practices on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, veteran status, disability or any other characteristic protected by law. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.



If you have a disability and require any assistance in filling out the application for employment, call (402) 963-1115 or email EEOCompliance@Valmont.com.




2019-08-09-07:00

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